Our user friendly application is simple and easy to complete. After you submit your application, USH will send you confirmation and more instructions. After the application fee and security deposit are processed we will begin the search for your homestay!
After USH has arranged your homestay and has received your housing fees, we will send you an email with all of your homestay information including details about your host and home.
On the day found in your Welcome Packet, you will meet your host, have an opportunity to explore your new neighborhood, and move into your new home.
Our business hours are Monday through Friday, 9AM-5PM Pacific Standard Time (PST).
If there is any change with your arrival flight or move in time, please contact our office during business hours. If you cannot reach our office or after during business hours then please contact your host directly.
If there is any change with your arrival flight time or date changes, please contact our office. If you are calling during non-business working hours, please call our emergency pager at (910) 874-8720. If you cannot reach USH, then please contact your host directly.
While living in your homestay, make sure to follow the USH and Host guidelines. You are also expected to follow the host’s house rules and to respect the home and the hosts.
If you would like to change hosts, you must contact our office within the first week. If you do not contact us within the first week you will need to finish the first four weeks with the host family before we can help you move. Emergency Situations are the only exception to this policy.
If you have any problems during your stay, please contact us.
If you like the host and would like to extend your stay, please send your request by email to [email protected]. Students must never pay their host directly.